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Patient First!

Patient Advocates
Our Patient Advocates are passionate individuals dedicated to helping you navigate the healthcare system. They listen to your concerns, answer your questions, and ensure your voice is heard. With their support, you can make informed decisions for your health and safety. Together, we create a safer healthcare experience for all!

Family Allies
Our Family Allies are here to support loved ones in the healthcare journey. They provide guidance, share valuable resources, and help families understand medical information. By empowering families, we foster a collaborative environment where everyone feels involved in patient care. Together, we ensure a safe and informed healthcare experience!

Our Mission
At Patients Families Matter, our mission is simple yet powerful: to improve patient safety through engagement and education. We believe that informed patients and families are key to safe healthcare. By providing support and resources, we empower everyone to take charge of their health and navigate the system confidently. Together, we create safer outcomes!

Patient – Centered Care
10:00 AM (Virtual meeting) 2nd Wednesday each month
1177 Ave of the Americas 5th floor New York, NY 10036


Caregiver Support
12:00 PM
2nd Saturday of month (Virtual) and by appointment
1216 Broadway New York, NY 10001 (347) 803-6448
Patient Voices
1:00 PM
2nd Saturday of month (Virtual) and by appointment
1216 Broadway, New York, NY 10001| (347) 803-6448